A CUSTOMER'S WARNING
Don't go down with it. Here's what they did to my truck — with the texts and receipts to prove it.
I paid Black Pearl Diesel $4,300 to build my 2016 Ram 3500 dually. What I got back was, in my opinion, one of the worst jobs a shop has ever put its name on — and I'm not the only one it's happened to.
A certified diesel shop inspected it and told me not to drive it — they found a runaway-engine and fire risk.
Everything below is my own experience, backed by my own texts, receipts, photos, and a written inspection. Judge for yourself.
Actual text messages from Black Pearl (contact name "Brayden"). Screenshots below.
To force a used medium-duty turbo into my truck, they hacked the whole build together — modified clamps, spliced lines, chewed-up bolts, the wrong exhaust. Here's the proof.
The truck was inspected by Gillett Diesel Service. Their Turbo Department Manager put his findings in writing.
— Luke Rostrom, Turbo Department Manager, Gillett Diesel Service Inc.
Have a real, reputable shop work on your truck. In my experience, Black Pearl Diesel will take your money, do the work wrong, and leave you paying someone else to fix it — or broken down on the side of the road.
This website reflects the personal experience and honest opinions of one customer, supported by that customer's own texts, receipts, and photographs. Quoted messages are reproduced from the author's own records.