A CUSTOMER'S WARNING

Black Pearl Diesel
is a sinking ship.

Don't go down with it. Here's what they did to my truck — with the texts and receipts to prove it.

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I paid Black Pearl Diesel $4,300 to build my 2016 Ram 3500 dually. What I got back was, in my opinion, one of the worst jobs a shop has ever put its name on — and I'm not the only one it's happened to.

A certified diesel shop inspected it and told me not to drive it — they found a runaway-engine and fire risk.

Everything below is my own experience, backed by my own texts, receipts, photos, and a written inspection. Judge for yourself.

In their own words

Actual text messages from Black Pearl (contact name "Brayden"). Screenshots below.

Black Pearl · Apr 26I'm just putting together everything you want the fleece cheetah upgraded turbo with the exhaust brake, correct
Yessir
They confirmed, in writing, that I was paying for a Fleece Cheetah turbo. I did not get one.
Exhaust is melting my shit 📷 melted bed
Black Pearl · Jul 2I can order you one rn it shouldn't have done that it was angled down I'll order it rn
Their own admission that the exhaust they installed melted my truck.
Black Pearl · Jun 2Just got word back to get the CTS4 EGT probe all the cables and the switch would be 610 flat comes with the mount as well
Perfect let's do it. I love the CTS four by the way it is my favorite.
Sold a "CTS4" for $610. What showed up was a CTS3.
Black Pearl · Jun 3Hey brotha I had to issue back that cash for the cts some reason square has been a pain in the ass I ordered it already just keep an eye out for that refund
The refund/cash runaround on the monitor.

The evidence

To force a used medium-duty turbo into my truck, they hacked the whole build together — modified clamps, spliced lines, chewed-up bolts, the wrong exhaust. Here's the proof.

A certified diesel shop inspected it

The truck was inspected by Gillett Diesel Service. Their Turbo Department Manager put his findings in writing.

⚠ SAFETY “It was recommended right away to not drive this truck for the safety of Zak, passengers, and the care of his engine.”

— Luke Rostrom, Turbo Department Manager, Gillett Diesel Service Inc.

How it went down

  1. Apr 26Black Pearl confirms the build: Fleece Cheetah turbo, delete, 5″ exhaust, 5 tunes.
  2. Apr 27I pay $4,300 (receipt to "Black Pearl Diesel LLC").
  3. SummerWrong turbo, wrong exhaust, one bad tune. Exhaust melts my bed. Turbo spews oil.
  4. ~4 monthsThe issues are never fixed.
  5. ThenThey stop answering my calls and texts — and told a sheriff I was harassing them for asking them to fix it.

Do yourself a favor.

Have a real, reputable shop work on your truck. In my experience, Black Pearl Diesel will take your money, do the work wrong, and leave you paying someone else to fix it — or broken down on the side of the road.

This website reflects the personal experience and honest opinions of one customer, supported by that customer's own texts, receipts, and photographs. Quoted messages are reproduced from the author's own records.